The General Purchase Conditions set out below, (hereinafter, the "GTC"), regulate the online retail store service that can be accessed through the "" website.

The use of the services or the contracting of products in, implies the express acceptance of the following general conditions:

Identification and contact data of the service provider

The CGC regulates the sale of the products of the website "" or online store presented by the commercial entity, TREJEMANEJE, S.L., whose identifying data are the following:

Data of the owner of the website “”


Direction: C/Marmolistas, 60 - 03130, Santa Pola (Alicante) Spain

CIF: B53856233

Contact: Telephone: +34 965 41 35 71


The use of the services or the contracting of products in “", implies the express acceptance of the general conditions that appear next, and that will be complemented by those of access and use of the web "" , which the Client can consult in the "Legal Notice" of the aforementioned portal.

General conditions of purchase and their acceptance

The user declares that he is of legal age (over 18 years old) and that he has the necessary legal capacity to contract. Likewise, you accept in full the conditions set forth in what does not contradict current legislation, to use this website and to acquire the products marketed.

The access, purchase of products or the use of the Online Store by the user will mean full and unreserved adherence to the General Conditions that TREJEMANEJE, SL. have published at anytime time the user accesses the Online Store.

Each order placed in the Online Store is governed by the general conditions applicable to the date of the order.

If any clause included in these general conditions is declared null, totally or partially, such nullity will affect only to said provision or the part of it affected, and will be considered as cancelled. This document can be printed and stored by Clients.

Previous warning of the online store

The online store service is intended for end consumers, in the sense established by the RDL 1/2007, of November 16, of the Consumers and Users Law. Therefore, wholesale companies, distributors, purchasing centers, department stores, or other intermediaries in the footwear sector are excluded from the service.

Therefore, the resale of products purchased through the online store is strictly prohibited.


1.1. The information contained in these General Conditions and the details contained in the Online Store do not explicitly constitute an offer to sell. The simple purchase request does not perfect the operation, as long as TREJEMANEJE, SL., has not expressly accepted it. In case that a charge has been made to the buyer's account, and the purchase offer is finally not accepted, the amount will be fully refunded to the buyer.

1.2. Only those products listed in the shipping confirmation will be the object of the Contract. There will be no obligation to supply any order until confirmation of the purchase ir done by TREJEMANEJE, SL. Placing an order by the buyer implies acceptance of these General Conditions, as well as the prices of the items available in the Online Store.

1.3. If TREJEMANEJE, SL detects a typographical error in prices due to a system update and in the course of repairing said error an order would have resulted, TREJEMANEJE will contact the client informing him of said error and may cancel the order due to the error, returning the entire amount to the customer.

The order must be made by the following system:

Register, by filling in the form that is available to you on the website, and following the procedure described there.

In any case, the buyer must necessarily fill out a form, which will collect the necessary data so that the order can be registered and sent, and accept the Privacy Policy and the General Purchase Conditions of the online store.

Once the form has been completed, the customer will receive a confirmation by e-mail with the order number and all the identification data of the  purchase: product, price, taxes and shipping costs (if any). . The customer can check the status of the order through the link "My Account".

The customer may cancel an order by contacting TREJEMANEJE, SL., Through their email, web form or telephone. For the correct and complete cancellation, you must identify the person / company that made the Order, Number and Date of the Order. The order will be canceled, as long as it has not yet been dispatched to the Customer.


When placing the order, the buyer will indicate the place of delivery. TREJEMANEJE, SL., will not be responsible for the delivery of a package to a wrong address, if this error results from the indications provided by the buyer.

Apart from the provisions of the product availability section, and except in the event of a major force or merely fortuitous, beyond the control of TREJEMANEJE, SL., the orders will be delivered to the buyer within the periods indicated in the shipping confirmation or, if no delivery date is specified, within a maximum period of 15 business days from the date of said confirmation. For the purposes of these general conditions, "business days" will be understood as those that go from Monday to Friday, inclusive, except holidays.

If, due to any circumstance, TREJEMANEJE, SL., is prevented from meeting the expected delivery period, the buyer will be informed of such circumstance, which will be able to choose between continuing with the purchase with a new delivery date, or canceling the order with refund of the price paid.

TREJEMANEJE, SL., will not be responsible for delays in the delivery of orders due to a major force and, especially, strikes that affect the delivery or transport services of the items.

TREJEMANEJE, SL., will not be held responsible for incidents or damages related to the use of the Internet network that are totally unrelated to it.


The products offered in the Online Store meet the same quality and guarantee requirements as those offered for sale in establishments open to the public.

All the products offered in TREJEMANEJE, SL., are guaranteed for the maximum period required by law. The guarantee begins on the same day of delivery of the product and is applicable as long as the product is used under normal conditions of use.

Withdrawal: The user has the right to withdraw from this contract within a period of 14 calendar days without the need for justification. The withdrawal period will expire within 14 calendar days from the day that the consumer or a third party indicated, other than the carrier, acquired material possession of the goods.

To exercise the right of withdrawal, the user must notify TREJEMANEJE S.L, C/Marmolistas, 60, 03130, Santa Pola (Alicante) Spain; Telephone: +34 965 41 35 71; and Email:, your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post or email).

The buyer also has the option of completing and sending electronically the model withdrawal form ** that appears at the end of this section or any other unequivocal statement through our email: If you use this option, you will be notified without delay in a durable medium (for example, by email) of the receipt of said withdrawal.

To meet the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires. This return will only be possible if the product is in its original packaging.

Consequences of withdrawal: In the event of withdrawal by the user, all payments delivered will be returned without any undue delay and, in any case, no later than 14 calendar days from the date on which the seller is informed of their decision to withdraw from this contract. Said refund will be made using the same means of payment used by the user for the initial transaction; in any case, you will not incur any expenses as a result of the refund, except for the shipping and/or return costs, corresponding to your order. In case of a sales contract in which the user has not offered to collect the goods in case of withdrawal, TREJEMANEJE, SL. may withhold the refund until the goods have been received, or until the user has presented proof of the return of the same, depending on which condition is met first.

The user must return the goods to TREJEMANEJE S.L, C / Marmolistas, 60, 03130, Santa Pola (Alicante) Spain; Telephone: +34 965 41 35 71, without any undue delay and, in any case, no later than 14 calendar days from the date on which you communicate your decision to withdraw from the contract. The term will be considered fulfilled if you return the goods before said term has expired. The user must bear the direct cost of returning the goods.

Withdrawal form model

You only have to fill in and send this form if you want to withdraw from the contract.

For the attention of TREJEMANEJE, S.L,

C/ Marmolistas, 60

03130, Santa Pola (Alicante) Spain;

I inform you that I withdraw from my contract of sale of the following good/provision of the following service

– Order number

– Ordered the _ _ of _________ of 20_ _ and received the _ _ of _________ of 20_ _.

– Name of the consumer

– Consumer address

– Consumer signature (only if this form is submitted on paper)

– Date.

Devolution: The product can be returned to the seller if it does not meet the specifications contained in its label, has defects or if the product sent is not the one requested. Within the following 10 business days (Monday to Friday, except holidays) upon receipt of the product, the Customer must contact TREJEMANEJE, SL., through, explaining the reasons for the return (attaching a photograph if seemed necessary) and requesting authorization number for it. TREJEMANEJE, SL., will contact the client, mainly by the same means, to inform him of the procedure to follow for the refund of the amount, and that it will be the same as used for payment.

Exchanges: If the product received shows deficiencies, the client must send their request and the original invoice to TREJEMANEJE, SL., who will analyze the deficiencies in detail. If they consider that the defect is not due to manufacturing but to an abusive or inappropriate use of the product and that the return is not appropriate, it will be communicated to the buyer within a reasonable period of time, so that within the following 30 days they can pick it up from the warehouse or, if requested, it will be sent cash on delivery. On the other hand, if the product is due to manufacturing deficiencies, TREJEMANEJE, SL. will send you, to the initial shipping address (unless you provide another address), an item identical to the defective one, provided that it has stock, free of charge.

Transaction archive

The transactions carried out between TREJEMANEJE, SL and the Client will be archived by the former, and may be accessible for one year by request by email, or by clicking on the link "My orders", located within your user account.