1. Object

The purpose of these General Conditions is to regulate the conditions of use and use of the Internet portal located at the address and owned by the company TREJEMANEJE SL, with registered office at C / Marmolistas, nº60, Santa Pola , Alicante, CP 03130, CIF B53856233, email

The website has been prepared to publicize and allow access to the information contained there, with the restrictions and limitations imposed by these General Conditions, as well as to allow and enable access to other pages with which the portal has commercial, professional or relationships of any other nature.

The use of the portal, attributes to who makes use of it, the condition of user, who declares to know and accept, without reservation or exception, each and every one of the General Conditions that are set out in this document.

The company that owns the website is empowered to unilaterally modify each and every one of the obligations set forth in these General Conditions. It is also capable of restructuring, modifying or eliminating any information, service or content included in the portal, without the need for prior notice.

2. Rights and Obligations of the User

2.1. Conditions of Access and Use

Through the address located at, any user may freely access the information contained in the mentioned website.

The conditions of access to the portal are subject to the legal provisions in force at all times, as well as to the principles of good faith and lawful use by the user, expressly and specifically prohibiting any type of action that could be detrimental or prejudicial to the portal or third parties.

2.2. User Content and Actions

The user agrees to make a lawful, diligent, honest and correct use of any information or content they have access either through the website of or third parties previously provided by and all this under the principles of good faith and with respect at all times to the current legislation.

The user must refrain from obtaining, except for personal use, any information (information is understood to be any text, message, sound files, photographs, drawings, software and in general any kind or type of computer file, graphic, etc.) that is property of the portal.

Likewise, the user acquires the commitment not to cause maliciously or intentionally damages or losses that may undermine or alter the portal itself, as well as not to introduce or disseminate any type of malicious software that may produce unauthorized alterations to the content or component systems of the portal. The commitment acquired must be governed by the use of content in accordance with the provisions of law, morality and public order; not copy, reproduce, distribute, assign, transform or modify the contents without prior written consent of TREJEMANEJE, SL or a person delegated by it.

3. Operational Performance

The company TREJEMANEJE, SL. does not guarantee delivery times for shipments, as they depend largely on the speed of the user and the corresponding logistics operator. Claims for this cause will not be accepted.

The shipping rates will be those published on the portal and may be modified without prior notice.

4. Guarantees

The guarantees of the products sold on the portal are those established by their manufacturers.

5. Shipping and Returns

TREJEMANEJE SL, intends that the online purchase process does not entail any added inconvenience to the consumer compared to other systems.

Shipments will be made by the carrier hired by TREJEMANEJE SL, as specified at the time of ordering, to any destination in the peninsula or the Balearic Islands. No shipments will be made to the Canary Islands.

Returns made from abroad will be borne by the customer.

In case of damage caused by transport or error on the part of TREJEMANEJE SL, you will have the right to have it forwarded correctly or to cancel the order and return the full amount of the purchase within the national territory and deducting the expenses of shipping abroad.

It is necessary to notify possible errors or defects within 48 hours from receipt of the order.

The products must not have been used.

In case of a return, the period will be fifteen (15) days from the day following receipt of the order. The products must not have been used. The original packaging is part of the product you are returning and, therefore, you should never write on it, or affix labels, or in general cause any damage to it.

The procedure for the return will be as follows, without which, it cannot be accepted:

You must send an email to including the following information:

Name and email address with which you made the purchase, date of the order, product you want to return, bank account (CCC) in which you request the return.

Remember that we will reject any package that does not follow this procedure.

6. Availability

Orders will be shipped as long as we have stock available in our warehouse. In the case that we do not have timely availability of an item, TREJEMANEJE SL, undertakes to contact the customer by email or phone within a maximum period of 15 days, from the date of the order to notify the customer of the deadline in who may dispose of said items.

If the product in your order is not available, TREJEMANEJE SL undertakes to send you the rest of the available order, as well as to propose an alternative to replace the unavailable product. If this is not possible, we will cancel the order.

7. Data Protection

TREJEMANEJE SL, by virtue of the existing legal regulations in this regard, has implemented within its organization a system to preserve the security, integrity and confidentiality of data considered as personal.

For the purposes of the provisions of current regulations on protection of personal data, RGPD 05/2018 and Regulation 2016/679 of the EU, the data provided will be included in a file owned by TREJEMANEJE SL, to manage the relationship with you as well as to inform you (by post, telephone, WhatsApp or email) about your products or services. TREJEMANEJE S.L. may transfer your data for contractual relationships with other companies of the NICHI SEIJO group. (Hernández Seijo S.L. and Retails and Shop S.L.) in the interest of the interested party.

When appropriate, you may exercise the rights of access, rectification, cancellation, opposition and revocation at any time of the consents given,

by writing addressed to TREJEMANEJE SL, C / Marmolistas, 60, nave 17, 03130 SANTA POLA (Alicante) accompanying Photocopy of the DNI.

The contracting by the users of the services provided in this portal, will imply the express consent of it latter, for the use and processing of data by TREJEMANEJE SL.

8. Legislation

These General Conditions are subject to Spanish legislation, which will be applicable in relation to their validity, interpretation, execution and compliance. All discrepancies, claims and controversies with respect to the provisions above will be resolved through an arbitration of law in accordance with the rules of the Civil and Commercial Court of arbitration to whose regulations they will be submitted. Said Award will be composed of three arbitrators appointed in accordance with said regulations. If the arbitration is not carried out by mutual agreement or is declared invalid, both parties submit to the Courts and Tribunals of the city of Alicante, expressly waiving their own jurisdiction if it were another.

The user declares to have read, know and accept these General Conditions in their entirety.